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A short video produced by the Hawaii State Department of Health and Pacific Basin TRC that highlights telehealth best practices, including how to create a professional-looking workspace and other webside manner tips for providers. (Published Apr. 2, 2020.)
A short video produced by the California TRC that outlines the basic guidelines for planning, designing, and setting up the patient examination room for remote site telemedicine visits. (Published Apr. 8, 2013.)
A short video produced by the California TRC that outlines the recommended roles and responsibilities of staff at the remote clinician site. (Published Feb. 14, 2013.)
A telehealth implementation roadmap and toolkit developed by the Northeast TRC. The seven steps include: (1) evaluate needs and feasibility; (2) develop care services plan; (3) develop a business plan; (4) develop a technology plan; (5) train personnel; (6) pilot service; and (7) evaluate outcomes. (Published Aug. 17, 2020.)
A list of tips from the Northeast TRC for providers to develop and maintain a professional videoconferencing image and prepare for clinical telehealth consultations.
A quick start guide from the Northwest Regional TRC for health care providers who wish to implement simple web-based video to interact with their patients. Topics include: determining need, technology, legal and regulatory considerations, workflow, and reimbursement. (Published Mar. 23, 2020.)
A brief checklist developed by the Heartland TRC that outlines telehealth etiquette best practices for providers, including tips for preparing for appointments, video presence, and audio. (Published Jan. 2018.)
A comprehensive eLearning training package developed by the California TRC and Northeast TRC that provides an introduction to key concepts and resources for Telehealth Coordinators. Topics include: (1) Welcome and Telehealth Overview; (2) Telehealth Technology; (3) Defining Your Telehealth Program Needs; (4) Telehealth Team Roles and Visit; (5) Overview of Telehealth Billing, Reimbursement, and Legal Considerations; (6) Developing Successful Telehealth Programs; and (7) Telehealth Challenges / Solutions and Funding.
A compilation of guidance from Primary Care Development Corporation (PCDC) for providers implementing telehealth, including tips on communication strategies, choosing telehealth software, obtaining reimbursement for telehealth services, obtaining consent, and coding guidelines.
A webinar by Primary Care Development Corporation (PCDC) that discusses how practices can implement mobile and wearable computing technology to better serve their most vulnerable patients. (Published Jun. 25, 2020.)